Legal
Shipping Policy
Last updated: 11 September 2026
This Shipping Policy explains how PagePay Innovation (OPC) Private Limited processes and delivers physical book orders placed on www.pagepay.shop.
1. Shipping Coverage
We currently ship physical books to addresses within India.
2. Processing Time
Orders are typically processed and dispatched within 1–3 business days of order confirmation and successful payment. Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
- Metro cities: 3–5 business days after dispatch.
- Non-metro / remote areas: 5–8 business days after dispatch.
Delivery timelines are estimates provided by our courier partners and may vary due to circumstances beyond our control, including weather, courier delays, or regional restrictions.
4. Shipping Charges
Shipping charges, if any, are calculated at checkout based on order value, weight, and delivery location. We may offer free shipping above a specified order value, as indicated on the Website.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email/SMS to monitor your shipment status.
6. Undelivered / Lost Shipments
If a shipment is delayed beyond the estimated delivery window or reported lost by the courier partner, please contact us at pagepayopc@gmail.com or +91 92326 76449 so we can investigate and offer a resolution, including reshipment or refund as applicable.
7. Contact Us
Address: C/O Arvind Sahnan, Opposite Indian Coffee House, Jabalpur, Madhya Pradesh 482001.